1. No Refund Policy Overview:
- The default policy is “no refund” due to several reasons outlined below.
2. Reasons for “No Refund” Policy:
- Free Unlimited Trial Period: Members have ample time during the trial period to understand the costs involved.
- Availability of Quotes: Live data quotes are accessible before data requests are made.
- Itemized Quotes: Detailed breakdowns of charges are provided, ensuring transparency.
- Value of Data: Data is priced competitively to offer exceptional value.
- Member Choice: Members have the discretion to decide whether the data is valuable before requesting it.
- Transaction History: Members can track their expenses and understand the cost of each data request.
- Cost Awareness: Charges are itemized, allowing members to understand how costs are calculated.
- Spending Control: Members can set spending limits to avoid overpaying.
- Cost-Efficiency Tutorials: Resources are available to help members use the website economically.
3. Exceptions:
- Charges are typically small, depending on the nature of the request.
- Members can stop making specific types of requests if they consider them overpriced before significant charges accrue.
4. Public Availability of Refund Policy:
- The refund policy is publicly accessible and prominently displayed on multiple pages, including the Pricing, Account, Payment, Transaction History, and Terms and Conditions of Use pages.
5. Additional Notes:
- Members are not charged for null metrics.
- Access to prior data requests is provided free of charge.
- Members can contact support if they believe they’ve been overcharged, providing detailed explanations, examples, cost calculations, and suggestions for rectification.
1. No Refund Policy Overview:
- The default policy is “no refund” due to several reasons outlined below.
2. Reasons for "No Refund" Policy:
- Free Unlimited Trial Period: Members have ample time during the trial period to understand the costs involved.
- Availability of Quotes: Live data quotes are accessible before data requests are made.
- Itemized Quotes: Detailed breakdowns of charges are provided, ensuring transparency.
- Value of Data: Data is priced competitively to offer exceptional value.
- Member Choice: Members have the discretion to decide whether the data is valuable before requesting it.
- Transaction History: Members can track their expenses and understand the cost of each data request.
- Cost Awareness: Charges are itemized, allowing members to understand how costs are calculated.
- Spending Control: Members can set spending limits to avoid overpaying.
- Cost-Efficiency Tutorials: Resources are available to help members use the website economically.
3. Exceptions:
- Charges are typically small, depending on the nature of the request.
- Members can stop making specific types of requests if they consider them overpriced before significant charges accrue.
4. Public Availability of Refund Policy:
- The refund policy is publicly accessible and prominently displayed on multiple pages, including the Pricing, Account, Payment, Transaction History, and Terms and Conditions of Use pages.
5. Additional Notes:
- Members are not charged for null metrics.
- Access to prior data requests is provided free of charge.
- Members can contact support if they believe they’ve been overcharged, providing detailed explanations, examples, cost calculations, and suggestions for rectification.
