Personal Information Collection

“Personal information” refers to any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.
The personal information we collect depends on your interactions with us and may include:

• Your name (personal/business)
• Your email address
• Your ABN

You have the option to interact with us anonymously or by using a pseudonym where possible. However, choosing not to provide personal information may affect our ability to provide services or interact with you.
We collect personal information directly from you when you:

• Subscribe to our mailing list
• Sign up to use our website

We may also collect personal information from third parties or through publicly available sources, such as 3rd party authenticators like LinkedIn, Google, or Facebook.

Use of Personal Information

We use personal information for various purposes, including:

• Identifying logged-in users
• Delivering personalised experiences and services
• Internal administrative purposes
• Marketing and research purposes

Disclosure and Transfer of Personal Information

We may disclose your personal information to third parties for various purposes, including:

• Our third-party service providers (e.g. IT providers, marketing providers)
• Our professional services advisors

Some third-party service providers may be based overseas. We take reasonable steps to ensure data security and appropriate privacy practices are maintained.

Data Security

We take reasonable steps to keep your personal information confidential and secure, including physical and technological measures to restrict access.

Online Activity

Our website may use cookies to enhance user experience. We use Google Analytics to understand visitor traffic. You can adjust your browser settings to manage cookies.

Direct Marketing

We may send you direct marketing communications about our services, opportunities, or events if you have consented to receive them. You can opt-out at any time by following the instructions in the communication or contacting us.

Retention and Access to Personal Information

We retain personal information for as long as necessary for the purposes stated in this Policy. You can request access, correction or deletion of your personal information by contacting us.

Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Inquiries and Complaints

For inquiries or complaints about how we handle your personal information, please contact us using the contact form on our website. We aim to respond within 7 days. If you’re unsatisfied, you can contact the Office of Australian Information Commissioner.

Policy Updates

We may occasionally update this privacy policy. If we make significant changes, we will notify you of the changes through our website or through others means, such as email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy. We encourage you to periodically review this policy for the latest information on our privacy practices.