1. Licence and Terms of Use

1.1 Suburb Data Pty Ltd (“we”, “us”, “our”) provides real estate data access via our service. By using our service, you agree to adhere to these Terms of Use, inclusive of referenced policies and additional terms on our platform.
1.2 Your service usage is bound by relevant laws and these Terms of Use, governing your access and conduct.
1.3 “You” or “your” references denote our service users.
1.4 Usage of our service implies acceptance of these Terms of Use. If you disagree, please refrain from service usage.
1.5 Avoid distributing, copying, or modifying our products to third parties. Usage must not harm our reputation.
1.6 Purchasing our products grants you a non-exclusive, non-sublicensable, non-transferable licence. You may download, access, and print products for personal use only. Prohibited usage includes any purposes other than personal reference and storage.

2. Accessing the Service

2.1 To access our service, you must be at least 18 years of age. By using our service, you confirm that you meet this age requirement.
2.2 We do not guarantee uninterrupted availability of our service. Temporary disruptions may occur, and we reserve the right to suspend, withdraw or change parts of the service without notice.
2.3 You are responsible for ensuring that your computer system meets technical requirements to access our service and for safeguarding your internet connection.
2.4 You are responsible for any person accessing our service through your internet connection and ensuring their compliance with these Terms of Use.
2.5 We may restrict, disable, or bar access to our service at our sole discretion.
2.6 We recommend that you retain a copy of these Terms of Use for future reference.
2.7 Misuse of our service, including hacking, circumventing security or disrupting its operation is prohibited.
2.7.1 You may not use any automated program to access our service, including scraping technology, bots, spiders or web crawlers.
2.7.2 Reverse engineering, deciphering, decompiling, disassembling or tampering with our software or hardware is strictly prohibited.
2.7.3 You must not store or cache data you retrieve from our service.

3. Changes to Terms

3.1 We reserve the right to amend or revise these Terms at any time. Changes to these Terms will be effective immediately upon posting to our website or platform.
3.2 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

4. Changes to Service

4.1 We update and change our service’s content regularly. Content may become outdated or suspended, and we are not obligated to update it. We do not guarantee error-free or up-to-date content.

5. Other Applicable Terms

5.1 Our Privacy Policy governs the processing of personal data collected from you. Your consent to such processing is required for using our service.
5.2 Our Cookies Policy outlines the use of cookies on our platform. Please refer to section 14 of the Terms and Conditions.

6. Viruses and Misuse

6.1 We do not guarantee our service’s security or freedom from bugs or viruses.
6.2 You are responsible for configuring your technology to access our service and using virus protection software.
6.3 Deliberate actions causing damage to our service, introducing viruses or attempting unauthorised access are strictly prohibited.
6.4 Inappropriate language, offensive content or solicitation of commercial services is prohibited.

7. Interactive Services and Content

7.1 Personal information you provide to us, such as your name and email address, may be collected and processed as outlined in our Privacy Policy.
7.2 Content you upload or submit to Suburb Data Pty Ltd (“Suburb Data,” “we,” “us,” or “our”) is considered non-confidential. By uploading or submitting content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content for any purpose. This includes, but is not limited to, improving our services, promoting our platform, and fulfilling legal obligations. We reserve the right to disclose your identity if necessary to enforce our terms of service, protect the rights, property or safety of Suburb Data, its users, or others or as required by law.
7.3 User views expressed on our service do not reflect our views.

8. Nature of Service

8.1 This Service provides you with access to real estate data. By subscribing to or using this Service, you are paying for access to the data and not any specific outcomes, recommendations, or guarantees regarding your property journey.
8.2 The data provided by this Service is meant to be a supplemental resource and should not be solely relied upon in making property purchasing decisions or any related financial decisions.
8.3 Our service operates on a pay-per-use model, where users are charged based on their usage of certain features or content.

9. No Guarantees

9.1 Using our Service does not guarantee that you will purchase a property, find a property to rent or achieve any specific result related to real estate endeavours.
9.2 The data provided by our Service is gathered from various sources, and while we strive to offer up-to-date and accurate information, we cannot guarantee the accuracy, reliability or completeness of the data presented.
9.3 Some of the data may be outdated or might not reflect current market conditions. We are not responsible for any decisions made based on outdated or inaccurate data.
9.4 There is no guarantee that our Service will be suitable or useful for your circumstances or needs.
9.5 We do not guarantee personal support for users of our Service. While we endeavour to provide assistance, we may not always be available for individual support requests.
9.6 Our Service may contain bugs or experience downtime. We do not guarantee uninterrupted access to our Service and are not liable for any disruption or issues you encounter while using the Service.

10. Intellectual Property Rights

10.1 Our Service’s content, including but not limited to data, text, graphics, images and software, is protected by copyright laws and other intellectual property rights. Unauthorised copying, reproduction, distribution or use of any content from our service is strictly prohibited without prior written consent from Suburb Data Pty Ltd.
10.2 You are granted a limited, non-exclusive, revocable licence to access and use our Service and its content for personal, non-commercial purposes only. This licence does not permit resale, redistribution or use of our data for competitive purposes without our express written consent.
10.3 You agree not to engage in any activities that may infringe upon our intellectual property rights or harm our business interests, including but not limited to:
10.3.1 Reselling or redistributing our data to third parties without authorisation.
10.3.2 Using our data for commercial purposes, including but not limited to creating competing products or services, without prior written consent.
10.3.3 Modifying, adapting, reverse-engineering, or decompiling any part of our service or its content.
10.4 Any unauthorised use of our intellectual property rights may result in legal action, including but not limited to injunctions, damages and legal fees.

 11. Warranty

11.1 General Information: Our Service provides general information and not professional advice. Seek professional advice before acting on it.
11.2 Accuracy: We aim to keep our content updated, but we can’t guarantee its accuracy or completeness. Verify data from reliable sources before making decisions.
11.3 Interruptions: Due to the nature of software and internet, uninterrupted access cannot be guaranteed. We’re not liable for software or internet-related issues.
11.4 Data Sharing: By using our Service, you warrant that you have the legal right to share data and it doesn’t infringe on third-party rights.
11.5 Indemnification: You agree to indemnify us from any claims arising from the data you provide.
11.6 Suitability and Warranties: We strive for accurate and suitable products but provide no warranties, express or implied.
11.7 Limitation of Liability: We’re not liable for consequential damages, including loss of profits, even if foreseeable.
11.8 Legal and Financial Advice: Information on our website isn’t legal or financial advice. We make efforts to ensure accuracy but don’t warrant it.

12. Liability for Loss or Damage

12.1 We are not liable for failures due to software or internet errors.
12.2 We are not liable for viruses, attacks, or unauthorised access.
12.3 In no event will Suburb Data Pty Ltd, its directors, employees, agents or affiliates, be liable for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Suburb Data Pty Ltd has been advised of the possibility of such damages.
12.4 By using our Service, you assume all risks associated with the data provided, and you expressly release Suburb Data Pty Ltd from any and all liability related to the accuracy, timeliness and completeness of the data, as well as disruptions in service.
12.5 We do not guarantee the suitability, functionality or fitness for a particular purpose of our products. We disclaim all warranties, whether express, implied or statutory, including but not limited to merchantability and fitness for a particular purpose.
12.6 We are not liable for any consequential, indirect, special or exemplary damages, including but not limited to loss of profits, business or anticipated benefits, whether arising under tort, contract, negligence or otherwise, even if we have been advised of the possibility of such damages.
12.7 We do not warrant the accuracy, timeliness or completeness of the data provided. You assume all risks associated with the use of our data, and we exclude all liability for any loss or damage arising from the use of our data, including but not limited to negligence.
12.8 Access to our subscription-based content is non-transferable and intended solely for the original subscriber. You agree not to share your account credentials with any third party.
12.9 We reserve the right to terminate your access to our services for any reason, without prior notice.

13. Refund Policy

13.1 Suburb Data does not issue refunds. For more details, please refer to our Refund Policy.

14. Cookies

14.1 We utilise ‘cookies’ to enhance your experience, providing you with a more personalised service and optimising the effectiveness of our website.
14.2 A ‘cookie’ refers to a small text file placed on your computer by our webpage server, which can later be retrieved by our servers. Cookies are commonly used across websites, and you have the option to manage their acceptance by configuring preferences in your internet browser.
14.3 Our use of cookies serves various purposes, including:

• Assigning a unique identifier to your internet browsers
• Tailoring our website to suit your preferences
• Gathering statistical insights
• Identifying visits to Third Party Websites